Introduction & Advantage
At Enterprise Computer Solutions, we take IT support seriously. Our emphasis on quality solutions and customer service drives us to do more than what our Contracts, Service Level Agreements and Guarantees say we will. Our success is measured by the success, growth and happiness of our clients, so we have a keen interest in your satisfaction. It is our mission to be not only an IT solutions provider, but also a strategic business partner that you can rely on for years to come.
ECS understands the importance of taking a long-term approach to professional relationships. Most of our clients have been with us for years, many from the very beginning.
To ECS, being a partner to our clients means taking the role of a strategic advisor, rather than just a technical services provider. It means keeping the big picture in mind, even while assisting with day-to-day desktop needs. It means searching for creative and resourceful ways to cut costs, optimize current resources and introduce efficiencies. It means advising our clients on the direction their technology should take, specific to their critical business needs and objectives. It means treating the network – and the people – as if they were our own.
For over 8 years, Enterprise Computer Solutions has been committed to providing the following benefits to our diverse Client :-
Reliability – True 24x7 Availability
Rapid Response – Fast, Effective Service
Customer Service – Your Satisfaction is our Top Priority
Security – Tight Monitoring of Business Critical Applications
Expertise – Full-time Certified Engineers
Proactive Approach – Reduce Recurring Incidents
Cost Management and Control – Fixed Fee Packages
Transparency – Documentation and Reporting
Scalability – Managed Expansion and Growth
Site Assessment – Inventory, Analysis & Recommendations
Best Practice Driven – Policies and Procedures